Terms &
Conditions.

Read these terms together with your itinerary, quotation and booking confirmation before paying. They explain the services booked with Inkayni Peru Tours and the responsibilities of the traveler and provider.

A booking is confirmed when we accept it and send a confirmation invoice or email. A request or payment submission alone does not confirm a restricted permit, ticket or departure. Check names, dates and services promptly. If booking for others, you must be authorized to arrange their travel and provide accurate information. Each adult should receive these terms; requirements for children and representatives depend on the itinerary. Correspondence normally goes to the lead traveler.

Your quotation and confirmed itinerary specify included transport, guides, accommodation, meals, equipment, tickets and permits. A service is included only when expressly listed. Check the guide language, service type and optional activities. Unless included, personal expenses such as drinks, laundry, excess baggage, visas and optional activities are extra. Mandatory charges and taxes should be identified in the quotation.

Your quotation must identify the applicable deposit before payment. The deposit is part of the trip price, not an extra charge. The 50% deposit does not apply automatically to every tour with flights.

Pay your deposit through WeTravel, PayPal or bank transfer using Inkayni’s instructions. Inkayni generally adds no deposit commission. Any exception must be disclosed, with its amount and reason, before you pay. Your own bank or provider may charge separately.

Cash is recommended for the remaining balance to avoid commissions. It is not mandatory. Exact non-cash balance options and charges require confirmation.

Verify payment instructions with Inkayni. Do not send card security details or passwords through ordinary messages. This payment-security procedure remains subject to operational review.

The published wording, “50% of your total balance” three weeks before departure, is ambiguous. It is not presented here as an approved installment schedule.

Inca Trail bookings depend on permit availability and authority rules. An availability display is not a reservation. Provide traveler details exactly as shown on the required identity document. Tell us before booking if your passport will be renewed or replaced.

Submit requests in writing through your booking contact. The published policy limits requests to the person who signed the reservation. Changes depend on availability and supplier or permit rules. The published administration fee is US$50, provisionally retained for review.

Written cancellation notice is measured from receipt under the published policy. Charges below are percentages of trip cost, not a verified refund formula.

Traveler-requested cancellation only. Operator cancellations and external events are addressed separately in sections 10–11.

Written cancellation notice is measured from receipt under the published policy. Charges below are percentages of trip cost, not a verified refund formula.

Traveler-requested cancellation only. Operator cancellations and external events are addressed separately in sections 10–11.

Operational or safety needs may affect an itinerary. The proposed approach is to notify travelers of significant changes and explain affected services and options. The existing page offers a reasonable alternative of comparable value but does not fully define the options if a major change is unacceptable or Inkayni cancels.

Severe weather, landslides, authority restrictions, transport disruption, strikes or civil unrest may affect travel. The effect on performance and remedies depends on the facts and applicable law. An alternative route during an Inca Trail or Machu Picchu closure may not include Machu Picchu. An earlier departure may affect accommodation and travel connections.

The proposed refund process would identify amounts paid, applicable deductions and the amount due back, distinguishing Inkayni processing time from bank or payment-provider settlement. Leaving a trip early or not using a service may affect a refund depending on the reason, booking conditions and law.

Your confirmation identifies included transport. Check departure times, baggage rules, documents and connection guidance with the carrier. Tell us promptly about flight changes that affect transfers or your tour. Train times and seating depend on the fare and availability; tell us before ticketing if a particular time matters. Groups may need the same service.

Obtain the passport, visas and personal documents required for your nationality and journey. Booking details must match the documents you travel with. Ask us to verify restricted-ticket procedures before renewing or replacing a document. Student, child and other discounts depend on the issuing authority or supplier’s eligibility rules.

Some trips involve altitude, uneven terrain, strenuous activity or limited medical access. Review the demands and seek qualified medical advice where appropriate. Acclimatization needs vary; no fixed period guarantees avoidance of altitude illness. Tell us about relevant accessibility or support needs early. Share only necessary information through an appropriate verified channel, not detailed medical records in an ordinary booking message.

The published policy requires personal travel insurance for all travelers, with medical expenses, accidents, emergency transport or air evacuation, repatriation and personal belongings cover. This requirement remains provisional. Check that your policy covers the itinerary, activities, altitude and relevant pre-existing conditions. Review cancellation, interruption and delay cover and exclusions. The insurer decides claims under its contract.

Follow lawful, reasonable guide safety instructions and applicable laws and site rules. Respect fellow travelers, staff, local communities and the environment. Adventure travel involves inherent risks; understanding them is not a waiver of rights or an excuse for negligence or liability that cannot lawfully be excluded.

The proposal limits requests to information needed for booking, permits and clearly explained service purposes. Sensitive information and identity-document copies need an appropriate secure process. Do not send passwords or card security details by email or messaging. Agreeing to booking terms should not itself authorize unrelated marketing, identifiable photographs or unrestricted health-data disclosure.

During your trip, tell your guide or support team promptly so they can try to resolve an issue. For a written complaint, include your booking reference, the issue and the outcome you seek. The published general email is info@inkayniperutours.com.

The proposal uses Peruvian law while preserving mandatory consumer protections and access to competent authorities or courts where those rights cannot lawfully be restricted. A later website revision should not silently replace the version agreed for an existing booking. Ask about anything unclear in your itinerary, payment schedule or cancellation conditions before booking.